What’s new is the growing hyper-connectivity brought to us by the Internet and an emerging class of social software platforms. Social software enables people to rendezvous, connect, or collaborate through computer-mediated communication and to form online communities. But what’s this got to do with information technology and business?

Before we can properly discuss the changing role of information technology in business, we need to set the context of what’s happening in the larger world outside business, what’s happening in our hyper-connected society as a result of dramatic advances brought about by the Internet. The bottom line…?

It’s not about the real-time enterprise;
it’s about the real-time society
where people and events constantly interact and organize
their personal and community ecosystems.